Privacy Policy

Effective Date: May 27, 2025

Last Updated: May 27, 2025

At Journal Me (“we”, “our”, “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our journaling service through WhatsApp. By using our service, you agree to the practices described in this policy.

1. Eligibility and Acceptance

We collect the following types of information:

a. WhatsApp Contact Information

• Your phone number
• Name (if shared through WhatsApp)

b. Journal Entries

• Text messages you send as responses to prompts
• Prompts you request manually

c. Preferences & Settings

• Your choices for frequency (daily/weekly), mute status, and custom preferences

d. Analytics Data

• Non-personally identifiable data, such as time of entry, engagement frequency, and prompt popularity

2. How We Use Your Data

We use your information to:

• Deliver daily or weekly journaling prompts via WhatsApp
• Respond to prompt requests
• Store your journal entries securely for your reference
• Improve and personalize the journaling experience
• Conduct analytics using Mistral AI (in a way that does not include your identity or personal content)

3. Data Security

We implement strong security measures to protect your data, including:

• End-to-end encryption of journal entries in our database
• Secure transmission over HTTPS
• Access control and internal data protection protocols

Despite our best efforts, no system is 100% secure. If a breach occurs, we will notify you promptly in accordance with applicable laws.

4. Sharing of Data

We do not:

• Share or sell your data to advertisers or third parties
• Use your data for marketing purposes outside of this service

We may share anonymized, aggregated analytics with trusted partners to improve our service. These analytics do not contain personally identifiable information.

5. Use of WhatsApp

This service is powered by the WhatsApp Business API. When you interact with us, WhatsApp may also collect certain metadata in accordance with its Privacy Policy.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your journal entries
• Change your preferences (prompt frequency, mute/unmute, etc.)
• Stop using the service at any time by messaging "/stop"
• Opt-out of analytics data collection

You can request data deletion by contacting us at hello@journalme.co.

7. Children's Privacy

This service is intended for users aged 18 and over. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes through WhatsApp or via email.

9. Contact Us

If you have any questions, concerns, or feedback, please reach out to us at: hello@journalme.co